A comprehensive User Guide containing the Business Rules and Step-by-Step guides for all functionality on Online Banking Enterprise™.

•  Online Banking Enterprise™ User Guide

To meet legislative requirements, all users must be KYC compliant to utilise any of our Digital Banking platforms.
  

When adding a new user, the user will receive a notification containing a unique Registration Code. The notification will direct the new user to go to the FNB home page and register for Online Banking Enterprise™; the registration process will require the user to verify their identity (KYC).

Users that are not KYC compliant will be required to submit supporting documents to the bank for verification.

• Guidelines for New Users  

• Online Banking Enterprise™ Security Guide

The Online Banking Enterprise™ Security Guide will help you to understand the common threats that you may face in the digital environment and enable you to make informed decisions on how to defend yourself and protect your Online Banking Enterprise™ profile.

• Know your security options

• Know your responsibilities

• Be aware of the various types of threats in circulation
   

• It protects you against viruses and ransomware
• It blocks all dangerous websites
• It guards you against identity theft
• It allows you to protect up to three devices, including your PC, Tablet and Smartphone  

Please familiarise yourself with the Cut-Off Times, Service Types and Business Rules for the functionality that you use on Online Banking Enterprise™.

• Payment and Collection Cut-Off Times

Statements can be exported from Online Banking Enterprise™ and imported directly into your line of business system by utilising the file layout specifications provided.

• Statement Type - ASCII Cheque Amount
• Statement Type - ASCII Date Number
• Statement Type - CM558 ASCII
• Statement Type - CM558 CSV
• Statement Type - CSV Cheque Amount
• Statement Type - CSV Date Number
• Statement Type - CSV
• Statement Type - Mainframe ASCII Export
• Statement Type - Multicash
• Statement Type - OFC
• Statement Type - OFX
• Statement Type - ORACLE / SWIFT MT940
• Statement Type - PASTEL
• Statement Type - PDF
• Statement Type - QIF
• Statement Type - SAP
• Statement Type - Stmnt 3

You can import bulk transfer instructions into Online Banking Enterprise™ simultaneously using the Transfer (.csv) template provided, or via a Bankserv (.txt) file created in your own accounting package using the file specifications provided.

• Transfers Bankserv File Format

• Transfers CSV Import Template

You can import recipient details in bulk into a new or existing Recipient Folder in Online Banking Enterprise™ simultaneously using the Recipient Folder (.csv) template provided.

• Recipient Folder CSV Import Template
• Recipient Folder CSV Import Guide

You can import a payment file which has been created off-line using the (.csv) spreadsheet provided below, or you can use the Bankserv (.txt) file directly from your own accounting package.  

• Payment Bankserv File Format

• Payment CSV Import Template

• Payment CSV Import Guide

You can import a Collection File which has been off-line using the (.csv) spreadsheet provided below, or you can use the Bankserv (.txt) file directly from your own accounting package.  

The import function is very useful when your collections batches contain a large number of recipients.

• Collections Bankserv File Format

• Collections CSV Import Template
• Collections CSV Import Guide

The Global Bank Table is a complete listing of all banks, branches, validation rules and other bank specific business rules.

If you are currently using the standard Bank Table in your line of business systems to perform validations, you will need to update your internal interfaces to conform to the specifications of the Global Bank Table.

• Global Bank Table Specifications

• Sample of the Global Bank Table

Please Note:
The sample file is 36MB.
You can open it with Note Pad or a similar Text application.