Online Banking Enterprise™ Help

To save you time and improve your operational efficiency, Online Banking Enterprise™ enables you to import and/or export various financial and non-financial transactions.

 

 

Please open the respective page in the Table of Contents to access the File Layouts and User Guides that you require.

 

 

 

Online Banking Enterprise™ User Guide


A comprehensive User Guide containing the Business Rules and Step-by-Step guides for all functionality on Online Banking Enterprise™ is available.

 

 

 

 

Security
 

Online Banking Enterprise™ Security Guide

 
Protect your digital environment by learning how criminals operate.
  

   

The Online Banking Enterprise™ Security Guide will help you to understand the common threats that you may face in the digital environment and enable you to make informed decisions on how to defend yourself and protect your Online Banking Enterprise™ profile.

  • Know your security options

  • Know your responsibilities

  • Be aware of the various types of threats in circulation
     

 

 

Cut-Off Times, Service Types and Business Rules


Please familiarise yourself with the Cut-Off Times, Service Types and Business Rules for the functionality that you use on Online Banking Enterprise™.

 

 

 

 

Verifying Digital Users


Existing Users

 

To meet legislative requirements, all users must be KYC compliant to utilise any of our Digital Banking platforms.
     


New Users

 

When adding a new user, the user will receive a notification containing a unique Registration Code. The notification will direct the new user to go to the FNB home page and register for Online Banking Enterprise™; the registration process will require the user to verify their identity (KYC).

 

Users that are not KYC compliant will be required to submit supporting documents to the bank for verification.