Payment Reversals Process |
If you have submitted an EFT payment incorrectly and the transaction has already been debited from your account and processed into the recipient's account, follow the Payment Reversal process below to have the transaction reversed.
Instructions
Fraud Where you believe a fraudulent transaction has taken place, the transaction must rather be reported to the bank’s fraud department. To proceed with reporting the transaction with the bank’s Fraud Department contact the bank immediately on 087 575 9444.
Fraud Requirements You will be required to submit the following information/documentation to the bank’s Fraud Department:
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