To save you time and improve your operational efficiency, Online Banking Enterprise™ enables you to import and/or export various financial and non-financial transactions.
Please open the respective page in the Table of Contents to access the File Layouts and User Guides that you require.
| Online Banking Enterprise™ User Guide |
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A comprehensive User Guide containing the Business Rules and Step-by-Step guides for all functionality on Online Banking Enterprise™.
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| Security |
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Online Banking Enterprise™ Security Guide
Protect your digital environment by learning how criminals operate.
The Online Banking Enterprise™ Security Guide will help you to understand the common threats that you may face in the digital environment and enable you to make informed decisions on how to defend yourself and protect your Online Banking Enterprise™ profile.
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| OBE Users |
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Appointing your Site Administrators, managing your Site Settings, Adding Users and assigning User Permissions form the foundation of a secure Online Banking Enterprise™ profile.
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| Cut-Off Times, Service Types and Business Rules |
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Please familiarise yourself with the Cut-Off Times, Service Types and Business Rules for the functionality that you use on Online Banking Enterprise™.
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| Payment Reversals |
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An EFT payment is final and irrevocable; this means that once you have made an EFT payment, you cannot reverse it unless the bank is able to obtain the respective recipient's authorisation to do so.
If you have submitted a payment incorrectly, and the transaction has already been debited from your account and processed into the recipient's account, please follow the Payment Reversal process to have the transaction reversed.
Please familiarise yourself with the Reversal Request Guidelines as stated on the form.
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| eFiling User Guide |
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The eFiling function allows you to create payments on the respective government websites and then export them into your Online Banking Enterprise™ profile where they can be submitted for payment.
To utilise the eFiling functionality, you need to register on the respective government department’s website first; create your payment/s on their site, and then export them into your Online Banking Enterprise™ profile where you can Submit and Authorise the payment instruction.
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