Verify Account Owner Overview

Verify Account Owner is a fee-based service which enables you to confirm that the bank details provided to you belong to the person or organisation that you intend to pay or collect from.

The Verify Account Owner service can only be utilised to verify accounts held at Participating Banks.

There are costs associated for this service; pricing differs for Real-Time and Batch Services; please refer to the pricing guide for further information.

There are three options available when verifying an account owner:

1. Single Account Verification

• This option allows for the real-time verification of a single bank account.

• The Owner’s Details and Account Details are captured online.

• Account Verification is processed in real-time.

• Refer to the Participating Banks table below for the list of banks that participate in real-time account verification.
   

2. Multiple (Batch) Account Verification

• This option allows for the verification of ≤ 5 accounts simultaneously.

• The Owner’s Details and Account Details are captured online.

• Batch Verifications are applicable to most banks; please refer to the Participating Banks table below.
   

3. Import (Bulk) Account Verification

• This option enables you to import bulk account details for verification.

• The Owner’s Details and Account Details are saved in a file that is either captured off-line using the csv template provided, or a Bankserv (.txt) file that has been extracted from your own line of business system and then imported into Online Banking Enterprise™.

• A Verify Account Owner response file for a batch import will be received within 2 hours of the batch being processed and will be sent to your Inbox, and/or to the email address specified by you.

Import Bulk Verify Account Owner Details

You can import bulk Recipient Details for Verification into Online Banking Enterprise™ simultaneously using the Verify Account Owner CSV template provided, or via a Bankserv (.txt)  file created in your own accounting package using the file specifications provided.

• Verify Account Owner CSV Import Template

• Verify Account Owner CSV Import Guide
  

• Verify Account Owner Bankserv File Format

• Verify Account Owner - Participating Banks