To save you time and improve your operational efficiency, Online Banking Enterprise™ enables you to import and/or export various financial and non-financial transactions.
Please click on the respective link in the table below to access the resource that you require.
Online Banking Enterprise™ User Guides |
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Online Banking Enterprise™ User Guide |
You can download the Online Banking Enterprise™ User Guide.
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eFiling |
You can Submit and Authorise your eFiling payments directly via your Online Banking Enterprise™ profile.
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Understanding Cut-Off Times , Service Types and Participating Banks |
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Cut-Off Times |
You can download the Payment and/or Collection cut-off times for the available service type options on Online Banking Enterprise™.
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Service Types |
We offer a variety of Payment and Collection Service type option you can choose from.
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Participating Banks |
You can download a comprehensive list of the banks participating in our Pay and Clear Now (National Payments Service (NPS) service type option.
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FRB Collections Terms of Use |
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FRB Collections Terms of Use |
All Collections made via Online Banking
Enterprise™ are subject to the business rules, legislative and
regulatory provisions as set out in the FRB
Collections Terms of Use.
The FRB Collections Terms of Use governs the use of the Electronic Funds Transfer (EFT) Payment Systems for recurring Collections which include the following transaction types:
FRB Collections Terms of Use - User Guide
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Reversal Documentation |
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Reversal Documentation |
If you have submitted a payment incorrectly and the transaction has already been debited from your account and processed into the recipient's account, please follow the Payment Reversal process to have the transaction reversed.
The Reversal process and guidelines as well as the required Reversal documentation is available for download.
Please familiarise yourself with the Reversal Request Guidelines.
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Trend Micro |
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Trend Micro
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Trend Micro will give you the essential security and privacy
defence you need to bank safely online via your PC, Tablet
and/or Smartphone device. The Trend Micro software can be downloaded from our website by selecting Contact Us + Tools > Security Software > Trend Micro or by logging into Online Banking Enterprise™ and selecting the Download Trend Micro link available on our News page. Once you have downloaded the software, you will be issued a unique Key which you can then use to protect up to three of your devices. How can Trend Micro help you?
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Buy Airtime, Data and SMS Bundles |
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Buy Airtime, Data and SMS Bundles |
To use this functionality, ask your Administrator to enable Buy Permissions.
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eWallet Pro |
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eWallet Pro |
eWallet Pro provides Online Banking Enterprise™ Users with the ability to disburse cash to any individual regardless of whether they have a bank account.
eWallet Pro is only dependent on the eWallet holder (recipient) having a valid South African cellphone number or a debit card which is issued on-site by you, the Online Banking Enterprise™ User.
Eligible clients will be able to subscribe and open an eWallet Pro contract in real time via the Recipients Tab > eWallet Pro Sub tab.
Please refer to the guidelines listed below on how to easily create an eWallet Pro contract online:
Download the eWallet User Guide:
You can import multiple eWallet Pro accounts using the (.csv) spreadsheet provided by FNB Online
Refer to the CSV Import Help Guide for assistance on how to complete the CSV eWallet Pro Template.
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3PIM |
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3rd Party Investment Manager |
3rd Party Investment Manager is an online Third Party Funds Management system which allows 3rd Party Investment Managers such as Attorneys, Property Managers, Estate Administrators, Debt Collectors and Estate Agents to manage entrusted funds on behalf of their clients on Online Banking Enterprise™.
This functionality enables the 3rd Party Investment Manager to perform the following functionality via Online Banking Enterprise™:
In order to use the 3rd Party Investment Manager functionality via Online Banking Enterprise™, a Trust Account needs to be opened and linked to an Investment Structure on FNB's back office systems, this can by your Relationship Manager. Once opened, you can operate the 3rd Party Investment Manager system completely independently and require no input, or assistance from a FNB bank representative.
Refer to the following User Guide for further information regarding the 3rd Party Investment Manager functionality.
3PIM Payments
You can import multiple Payments to a Third-party with multiple From Accounts via the 3PIM Payment CSV Template.
Refer to this Import User Guide for step by step guidelines on how to complete the 3PIM CSV Payment Template.
3PIM Transfers
You can import multiple Transfers to the Trust Account with multiple From Accounts via the 3PIM Transfer CSV Template.
Our Property Guarantee functionality on the 3rd Party Investment Manager (3PIM) system allows an attorney to issue cash backed property guarantees.
The functionality is specifically built for Attorney’s who hold a valid Fidelity Fund Certificate, as well as top-up Professional Indemnity cover. This enables attorneys to issue Property Guarantees at no cost. You have full control of the system and are empowered to instantly issue, cancel and pay Guarantees without any manual intervention from FNB. You have the ability to issue multiple Guarantees against an individual investment account and only pledge the portion of money required for each specific guarantee.
Refer to the following User Guide for further information regarding the Property Guarantee functionality.
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Instant 3PIM |
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Instant 3PIM |
Instant 3PIM is a module built to integrate directly between Instant Accounting and Online Banking Enterprise™, specifically to accommodate reporting for the 3PIM system.
Refer to the following User Guide for further information regarding the Instant 3PIM functionality.
The purpose of this guide is to demonstrate to the Administrator how to setup Instant 3PIM and use this simple functionality for optimal use. This guide focuses specifically on the reporting aspect of Instant 3PIM and is not an exhaustive account of every option available to the user.
If you are currently using Instant Accounting as your accounting solution, you can still sign into Instant 3PIM, provided that your Trust account is delinked from Instant Accounting and linked to Instant 3PIM.
Note: by linking your Trust account to Instant 3PIM, the system will automatically import all the linked Investment accounts.
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| File Formats and Online Templates | |
Statements |
Statements can be exported from Online Banking Enterprise™ and imported directly into your line of business system.
The following Statement File Specification documents are available for download.
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Payments |
You can import a Payment file which has been created off-line using the (.csv) spreadsheet provided below or you can use the Bankserv (.txt) or ISO 2022 PAIN file directly from your own accounting package.
Refer to this CSV Payment Import User Guide for the steps on how to create a CSV Payment file.
eFiling Payments
You can Submit and Authorise your eFiling payments directly via your Online Banking Enterprise™ profile.
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Folders |
You can import a Recipient file which has been created off-line using the (.csv) spreadsheet provided by FNB Online or use the Bankserv (.txt) file directly from your own accounting package.
Refer to this CSV Folders Import User Guide for the steps on how to create a CSV Folder file.
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Transfers |
You can import a Transfer file which has been created off-line using the (.csv) spreadsheet provided by FNB Online or use the Bankserv (.txt) file directly from your own accounting package.
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Collections |
You can import a Collection and/NAEDO file which has been created off-line using the (.csv) spreadsheet provided by FNB or you can use the Bankserv (.txt) or ISO 2022 PAIN file directly from your own accounting package.
The DebiCheck Collection Service type option will only be available if the module has been opened on your Online Banking Enterprise™ profile.
DebiCheck Cut-Off Times Please refer to the DebiCheck Cut-Off Times for the submission of Mandates and DebiCheck Collections.
DebiCheck Mandates
You can import multiple DebiCheck Mandates via file import using the (.csv) spreadsheet provided by FNB.
Refer to the CSV Import Help Guide for assistance on how to complete the DebiCheck Mandates CSV Template.
You can import a DebiCheck Collection file which has been created off-line using the (.csv) spreadsheet provided by FNB.
Refer to the CSV Import Help Guide for assistance on how to complete the DebiCheck Collections CSV Template.
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Verify Account Owner |
You can import the details that you want to verify using the (.csv) spreadsheet provided by FNB Online or use the Bankserv (.txt) file directly from your own accounting package.
Refer to the CSV Import Help Guide for assistance on how to complete the CSV Verify Account Owner Template.
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eWallet Pro |
You can import multiple eWallet Pro accounts using the (.csv) spreadsheet provided by FNB Online
Refer to the CSV Import Help Guide for assistance on how to complete the CSV eWallet Pro Template.
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Forex |
Make once-off and/or regular payments to a Global Recipient (International Beneficiary), via SWIFT, in another country’s currency, to an international bank account.
SWIFT, the Society for Worldwide Inter-Bank Financial Telecommunication, is an electronic communication method used by banks all over the world to correspond with each other and effect payments in a secure and standardised way.
You can import multiple Forex Beneficiaries using the (.csv) spreadsheet provided by Forex inside of banking.
Once-off Global Payment
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Bank Table |
The Global Bank Table is a complete listing of all banks, branches, validation rules and other bank specific business rules.
If
you are currently using the Standard Bank Table in your line of
business systems to perform validations, you will need to update
your internal interfaces to conform to the specifications of the
Global Bank Table.
Please
Note:
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