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Collections Terms of Use |
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FirstRand Bank Collections Terms of Use
All Collections made via Online Banking Enterprise™ are subject to the business rules and the legislative and regulatory provisions as set out in the FirstRand Bank Collections Terms of Use.
The FRB Collections Terms of Use governs the use of the Electronic Funds Transfer (EFT) Payment Systems for recurring Collections which include the following transaction types:
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EFT Collections Service |
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Collections Overview
The Collections function enables you to collect funds from your clients in a simple and secure way.
Collections can be future dated to take place within the next 365 days.
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Collection Cut-Off Times, Service Types and Business Rules
Please familiarise yourself with the Cut-Off Times, Service Types and Business Rules for Collections on Online Banking Enterprise™. .
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Import Bulk Collections
You can import bulk Collection instructions into Online Banking Enterprise™ simultaneously using the Collections (.csv) template provided, or via a Bankserv (.txt) or ISO 2022 PAIN file created in your own accounting package using the file specifications provided.
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DebiCheck Collections Service |
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DebiCheck Overview
The DebiCheck Collection Service requires you (the creditor) to submit mandates to customers (the Debtor) for authentication; debtors are required to authenticate the mandate on their preferred banking channel i.e., Online Banking, the Banking App or via an ATM.
Once approved, all debits submitted will be verified against the registered mandate before being processed.
Note: The DebiCheck Collection Service type option will only be available to you if the module has been opened on your Online Banking Enterprise™ profile.
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DebiCheck Cut-Off Times, Service Types and Business Rules
Please familiarise yourself with the Cut-Off Times and Business Rules for submission of the various DebiCheck Mandate Types and DebiCheck Collections.
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Import DebiCheck Mandates
You can import multiple DebiCheck Mandates via file import using the (.csv) template provided.
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Import Bulk DebiCheck Collections
You can import a DebiCheck Collection file which has been created off-line using the (.csv) template provided.
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DebiCheck Decoded A guide to scheduling your debit orders.
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Registered Mandates Collection Service |
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Registered Mandates Overview
Registered Mandates (RM) is a new Collections Service which replaces the DebiCheck Registered Mandates Service (RMS) and removes the dependency on a Non-Response (NRSP) of a DebiCheck Mandate Request
Debtors (your customer) will receive a notification advising them of the mandate that has been registered against their account.
Note: The Registered Mandates Service type option will only be available to you if the module has been opened on your Online Banking Enterprise™ profile.
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Registered Mandates Cut-Off Times, Service Types and Business Rules
Please familiarise yourself with the Cut-Off Times and Business Rules for submission of the various DebiCheck Mandate Types and DebiCheck Collections.
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Import Registered Mandates
You can import multiple Registered Mandates via file import using the (.csv) template provided.
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Import Bulk Registered Mandate Collections
You can import a DebiCheck Collection file which has been created off-line using the (.csv) template provided.
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Collections Unpaid Reason Codes |
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If your Collections are returned as unpaid, please refer to the document below for a description of what each Reason Code means.
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